1. Introduction
Aksanti is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPI Act), Act 4 of 2013 of South Africa.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not provide us with your personal information or use our services.
2. What Personal Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and physical address.
Demographic Information: Age, gender, and preferences.
Financial Information: Bank account details, payment information, and billing addresses (if applicable).
Technical Information: IP address, browser type, device information, and website usage data.
Other Information: Any additional information you voluntarily provide to us.
3. How We Collect Personal Information
We collect personal information through:
Direct interactions (e.g., when you fill out forms, contact us, or use our services).
Automated technologies (e.g., cookies, analytics tools, and server logs).
Third-party sources (e.g., service providers or partners, where permitted by law).
4. Purpose of Processing Personal Information
We process your personal information for the following purposes:
To provide and improve our services.
To communicate with you and respond to your inquiries.
To process transactions and manage accounts.
To comply with legal and regulatory obligations.
For marketing purposes (with your consent).
To protect our rights and interests, and those of our users.
5. Legal Basis for Processing
We process your personal information based on:
Your consent (where required).
The necessity to perform a contract with you.
Compliance with legal obligations.
Legitimate business interests (e.g., improving our services).
6. Sharing of Personal Information
We may share your personal information with:
Service providers and partners who assist us in delivering our services.
Regulatory authorities, if required by law.
Third parties, with your consent.
We ensure that any third parties we share your information with are POPI Act compliant and adhere to strict data protection standards.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.
8. Your Rights Under the POPI Act
As a data subject, you have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal requirements.
Objection: Object to the processing of your personal information for specific purposes.
Restriction: Request restriction of processing under certain circumstances.
Withdraw Consent: Withdraw consent for processing, where applicable.
To exercise these rights, please contact us using the details provided below.
9. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
10. Cross-Border Transfers
If we transfer your personal information outside South Africa, we will ensure that the recipient country has adequate data protection laws or that we have appropriate safeguards in place.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@aksantigroup.coza
13. Information Regulator
If you are not satisfied with our response, you have the right to lodge a complaint with the South African Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
Address: SALU Building, 316 Thabo Sehume Street, Pretoria, South Africa
09 Gisbourne Place, Midstream Estate, Centurion
TX 1692
Phone.: +27826080508
Email: info@aksantigroup.co.za
Aksanti Trading Pty (Ltd) is a forward-thinking company headquartered in Centurion, South Africa. Specializing in the global sourcing and supply of essential commodities, we are dedicated to meeting Africa's growing demand for quality goods and services. With efficiency and reliability as our cornerstones, we strive to build trusted partnerships across diverse industries.